Gaya APA

officers, H, R. (1996). Emotional Intelligence : Kecerdasan Emosional (Cet. 1). JAKARTA: PT. Gramedia Pustaka Utama.

Gaya MLA

officers, Human, Resources. "Emotional Intelligence : Kecerdasan Emosional". Cet. 1 JAKARTA: PT. Gramedia Pustaka Utama, 1996. Text.